Please click here to view the Customer Terms and Conditions, or here to view the Vendor Terms and Conditions.
Viva Tags acknowledges and respects the privacy of individuals.
The information that you provide Viva Tags is "personal information" as defined by the Privacy Act 1988.
Our policies comply with our legal obligations and the National Privacy Principles and are intended to protect your privacy as we collect, use, disclose and retain information we gather about you.
WHAT INFORMATION WE COLLECT AND WHY
When you become a Customer of Viva Tags you will provide:
Your personal information will only be used byus to respond to any enquiry you have in relation to your use of the Service.
We also collect transactional data from your use of the Service for the purposes of processing orders and for other Vendor contact made by you, for transaction reports made available to you through your web portal, and for our internal auditing purposes.
We may also collect non transactional information about your use of the Service such as date, time, and GPS location from which you accessed the Service.
HOW YOUR INFORMATION IS STORED
All your personal details and information in relation to the Service are stored securely. Any personal information which we receive directly is only accessible by authorised personnel trained in privacy and is either:
HOW YOU CAN UPDATE, CORRECT, OR DELETE YOUR PERSONAL INFORMATION
If you would like to:
please contact our Privacy Officer at Support [at] VivaTags [dot] com.
DISCLOSING YOUR INFORMATION
We understand how important it is to keep your information personal however, we can disclose personal information we have about you to your financial institution or a Vendor in certain circumstances, and:
No personal information (name, phone number or email address) will be shared with any third parties except in relation to orders or contact requests authorised by you via your Customer Account, where contact and delivery details will be provided to the Vendor.
We may from time to time, make aggregated data in relation to our customers' use of the Service, available to third parties in summary analytics,without identifying you.
OTHER INFORMATION WE COLLECT
We may also collect the following information from others in a way in which we cannot identify you:
We use this information to develop a more user friendly information Website.
TIPS ON SENDING US INFORMATION
When you share your information with us, it is at your own risk. There are ways you can help maintain the secrecy of your information:
This information relates to our current privacy standards. We may vary our privacy standards from time to time. We will notify you of these changes by publishing them on our Website.
IF SOMETHING GOES WRONG
Please contact us at Support [at] VivaTags [dot] com if you believe:
We will try to satisfy any questions that you have and correct any errors on our part.